How inactive employees affect billing

Plan limits are based on user seats configured for your organization. People with login access generally count toward your user capacity. Employees who no longer need the Crewly app should be removed so seats stay accurate. Plan & Billing is managed on the web dashboard.

1. On the web, open Plan & Billing to review your current plan and limits.
2. Review Team (web or app) for accounts that no longer need access.
3. Remove unused employees, then confirm limits under Plan & Billing on the web.