Employee App

Fix login problems

Reset password and invitation issues for the Crewly mobile app.

EmployeeMobile App3 min read

Overview

Most login issues with the Crewly app are wrong email, expired invitation, or forgotten password.

Step-by-step

  1. Confirm you are using the email your administrator invited.
  2. In the Crewly app login screen, use Forgot password to receive a reset code by email.
  3. If you never finished joining, ask for a new invitation code and join again in the app.
  4. Update the Crewly app from the App Store or Google Play and try again.
  5. If you see an account/employee link error at check-in, contact your administrator.

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