Troubleshooting

Check-in button is not working

Permissions, connectivity, duplicates, and app updates.

EmployeeAll3 min read

Overview

If check-in seems broken, fix permissions and avoid double taps first.

Step-by-step

  1. Enable location (and camera if prompted).
  2. Confirm you have network connectivity.
  3. If Home already might be checked in, wait 10–15 seconds and refresh — do not tap repeatedly.
  4. Update Crewly from your app store.
  5. Ask an admin to confirm whether a session already exists.

Was this helpful?

Related articles

Need more help? Contact support.

Still need help?

Contact Crewly support if you cannot find the answer you need.

Privacy Policy · Terms of Service