Troubleshooting

Invitation code expired

Codes expire after seven days — resend from Team (web or app).

AllAll3 min read

Overview

Ask the administrator to send a new invitation from Team (web or Crewly app), then join again in the Crewly mobile app.

Step-by-step

  1. Admin: open Team on the web or Home → Tools → Team in the app → resend invitation.
  2. Employee: open the Crewly app, enter the new code, and set a password.

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