Check-In, GPS & Geofence
How location verification works, geofence warnings, and correcting sessions.
12 articles
How GPS check-in works
Crewly reads your location, lists assigned sites, and saves GPS with the session.
How GPS check-out works
Ending a session records checkout time and closes open hours.
How geofence radius works
The radius around a work area pin used to estimate whether you are on site.
What happens when an employee is outside the geofence
Outside warnings do not always block check-in; admins can still review location.
Why GPS accuracy may be incorrect
Buildings, weather, and device GPS quality can shift recorded location.
Does Crewly track employees in the background?
Crewly does not track location continuously in the background.
What location permissions are required?
Allow location while using the app for check-in and nearby site sorting.
Check-in needs a network connection
What works offline today, and why check-in should wait for connectivity.
What happens when the internet connection returns
Refresh the app after reconnecting to confirm your latest status.
How to correct an incorrect check-in
Admins can edit session times on the web or in the Crewly app History tab.
What to do when an employee forgets to check out
Close the open session from the web dashboard or the Crewly app.
How Crewly handles timezone and working hours
Session times follow configured organization and site timezone settings.
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Still need help?
Contact Crewly support if you cannot find the answer you need.